Returns Warehouse Associate (Entry Level / Warehouse / General Labor)



Are you looking for an opportunity to turn your knack for great customer service into a rewarding career with an established and stable retail furniture organization? Join our team at Homemakers Furniture! For more than 40 years, we have provided customers throughout Iowa with the largest selection of furniture at the lowest prices. As we continue to grow, we are looking for motivated and personable candidates just like you to serve as returns associates.

In this entry-level warehouse role, you will assist our customers with their product returns. We offer complete paid training, as well as competitive benefits and plenty of room for professional growth and advancement. If this sounds like the kind of opportunity you’ve been looking for, and if you meet our qualifications, we want to talk with you. Contact us today!


As a returns associate, you will be responsible for providing customer assistance for returned or exchanged products, ensuring outstanding customer service by processing all returns and exchanges quickly, accurately, and efficiently—and with a smile. It will also be up to you to assemble products and move them to and from our clearance center.

Specific duties include:

  • Assist customers quickly and efficiently with returns or exchanges
  • Assist with moving product to clearance center and rearrange as needed
  • Handle product properly while moving it from one location to another
  • Communicate with supervisor, team members, and with other departments in a professional manner
  • Tag product accurately
  • Maintain awareness of what needs to be accomplished for the day and assisting others in the department
  • Provide feedback to management regarding efficiencies, safety and productivity
  • Follow all operational and safety procedures
  • Perform additional duties and functions as required


We are looking for solid, reliable workers with strong work ethics and positive, engaging personalities. You must be highly organized and detail-oriented while still being able to work effectively in a fast-paced environment, particularly during weekend hours. It is also important that you display excellent verbal and written communication skills, as well as outstanding customer service skills.

Specific qualifications include:

  • High school diploma or GED
  • Working knowledge of operating heavy machinery (i.e., forklift) and operating hand tools
  • Ability to work long hours as required
  • Ability to work well as part of a team
  • Computer proficiency
  • Ability to work well under pressure
  • Strong follow-through abilities
  • Track record of longevity with previous employers
  • Warehouse experience a plus
  • Forklift certification a plus

Physical expectations:

  • Walking or stand for long periods of time
  • Bending and lifting frequently
  • Use of hands and power tools
  • Push and pull objects
  • Able to lift 50 lbs. and more with assistance

Environmental conditions:

  • Will work indoors and outdoors
  • Conditions may include hot/cold temperatures, dusty surroundings and noisy work environment


As a returns associate at Homemakers Furniture, you will be part of an established company with a 40-year tradition of providing quality products to our customers, as well as a family and growth-oriented company culture for our employees. It’s the kind of place that you can make your career home, and many of our long-time employees have done exactly that. You will find a wide variety of opportunities for development and advancement with us, as well as set schedule options, competitive pay, and a fantastic benefits package.

Here is just some of what we have to offer our full-time employees:

  • Medical, dental, and vision insurance
  • Pre-tax health and dependent care accounts
  • Company-paid life insurance
  • 401(k) with company match (also for part time employees)
  • Short-term disability
  • Employee assistance program
  • Employee discounts (including Nebraska Furniture Mart)
  • Paid time off
  • Paid holidays
  • Closed most major holidays
  • Comprehensive paid training program
  • Advancement opportunities

Build a rewarding, long-term career with us at Homemakers!


Background check, pre-employment drug screen and physical/lift test are required.
Homemakers is a tobacco- and drug-free workplace. EOE