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• Room dimensions as well as doorways, halls, stairs, etc. affect the delivery and fit of your merchandise. Please verify measurements and accessibility. Tips for a Successful Delivery
• Your items will arrive in factory packaging and will be placed outside your home or in your opened garage. If you are in an apartment, the driver will place your package at the outside door of the building.
• We require an authorized signature upon delivery that confirms the packaging of your order is undamaged and releases the delivery carrier from any liability. Please inspect your items carefully and document any issues before signing the delivery form.
• If you do discover any damage, it is crucial that you contact customer service while the delivery driver is still at your home or business.
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For customers outside of Iowa, we offer free shipping on orders over $1999 throughout the United States.

For orders under $1999, we will charge a flat shipping fee of $249. You can expect in-stock items to ship from our warehouse in 5-10 days.

We ship nationwide excluding California, Hawaii, Alaska and addresses outside the contiguous United States.

Your items will arrive in their original packaging and will be placed outside your home or in your opened garage. If you live in an apartment, the items will be delivered to the front door of the building's exterior.

• You will receive tracking and scheduling information via email within 2 business days of your order leaving our warehouse. You can track your out-of-state shipment using the tracking information provided to you via email.
• We require an authorized signature upon delivery that confirms the packaging of your order is undamaged and releases the delivery carrier from any liability. Please inspect your items carefully and document any issues before signing the delivery form.

No, we don't offer any white glove delivery or furniture setup services outside the state of Iowa at this time.

If you discover your item was damaged during delivery, it is crucial that you contact customer service at 1-888-967-7467.

If orders need to be held, they can stay in our warehouse for up to 6 months. If orders are held at a hub outside of our warehouse, there will be storage fees that you will need to pay before delivery.

You should receive your tracking information via email 2 business days after your items ship. If you have not yet received your tracking information, please give us a call at 1-888-967-7467.