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Return Policy

Furniture Returns Made Easy

Email, call or live chat with us. Our customer service department will help you with the next steps! Contact us today!

Return Policy

Merchandise reselection or returns are available on merchandise excluding clearance, custom orders, bed products (mattress, box spring, bed pillows, adjustable bases), and shipping/delivery charges. Have a question about your product's warranty? Learn more here.

The following stipulations apply:

  • Item must be in its original condition
  • Item must be accompanied by sales receipt within 30 days after delivery or pickup

Shipping and delivery charges are not refundable. The cost of return shipping or delivery will be deducted from your refund.

Drop-ship accessories are items purchased by the customer through Homemakers, but mailed directly to the customer from the manufacturer. These items are eligible to be returned but should be returned to Homemakers, not the manufacturer.

Shipping it Back

We can pick up your returned items! When you contact us, we will work with you to set up a pick-up date.

Are you exchanging the item or buying something new and having it shipped? We will try to coordinate the shipping/delivery dates so we can pick up your return and drop off your new item on the same day!

  • Iowa: The cost for pick-ups is $129.99.
  • Out-Of-State: A 35% restocking fee plus return delivery charges will be deducted from your refund. Your refund will be processed once your items arrive back at our facility. On average, this takes 15-30 days after the return is picked up from your home.