Customer Service
Customer Service
Your satisfaction is very important to us. Whether you are exploring our expansive showroom or shopping online, we want to provide both an enjoyable buying experience and superior customer service from start to finish. Whatever your inquiry is, we are here to assist you in any way we can.
Contact Us
To contact our customer service department, please call 1-888-967-SHOP (7467). You can also chat live with a customer service agent in the lower right-hand corner of your screen.
FAQs
You have questions and we have answers! If you have questions about the site, store, delivery, security, policies, NFM credit and more, head to our FAQ page.
Returns
At Homemakers, we make returns easy. Learn the process and policies in making a return, or contact our customer service department to help you with the next steps!
Shipping and Delivery
Learn more about our shipping and home delivery options. We can also load your items into your vehicle at our Urbandale showroom!
In-Store Pickup
Picking up your order? We have a 27-lane pick up area so it’s easy and convenient! We’ll let you know when it’s ready and ask you to have your ID and receipt ready.
Payment Methods
View our full list of payment methods at Homemakers for more information on purchasing your perfect home addition.