Customer Service

Your satisfaction is very important to us. Whether you are browsing in our expansive showroom or shopping online, we want to provide both an enjoyable buying experience and superior customer service from start to finish. Whatever your inquiry is, we are here to assist you in any way we can.

Return Policy

Learn more about our return policy and our 180 Night Sleep Guarantee: You will love your new mattress, or we’ll replace it.

Warranty Information

We stand behind our products with professional service and stated warranties. Transportation and labor fees will be provided at no charge for one year from the date of purchase. Learn more Homemakers' warranty guarantees.

Guardsman Furniture Protection Plans

For further protection, an optional five-year protection plan is available at the time of purchase. Give yourself peace of mind to know that your new furniture investment is protected against life’s little accidents, like stains and tears. To learn more about our protection plan options, contact us or visit our Guardsman Furniture Protection page.

Contact Us

To contact our customer service department, please call (515) 727-1371 or call toll free (888) 818-7283. You can also reach us via email at, or chat live with a customer service agent.


Monday–Friday: 10am - 9pm
Saturday: 10am - 7pm
Sunday: 11am - 6pm
Please note: Holiday hours may vary. We will post any special hours/closings on our website, as well as on social media.