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Our 27-lane pickup department allows you to take your items home the same day you purchase them. Our industry-leading technology and highly trained team provide a contact-free pickup experience that will get your items loaded up shortly after purchasing. In-stock orders placed in our showroom are available for pickup immediately. Online orders are available within a few hours.
How It Works
Shop online, find something you love, and add it to your cart. Choose the Pick Up In-Store option when you check out. You will be notified via email as soon as your order is ready for pickup.
2. Pick Up
Once you have received this email, you can claim your order from our Pickups Department located on the north side of our parking lot!
Enjoy your new furniture as soon as you get home!
When You Get Here
If you’ve requested to pick up your order at our Urbandale store, you will be notified as soon as your order is ready. You’ll find our 27-lane Pickups Department on the north side of our facility. Our state-of-the-art technology and highly trained warehouse team will expedite your order’s completion and get you swiftly on your way home.
Monday–Friday: 11am - 8pm
Saturday: 10am - 7pm
Sunday: 11am - 6pm
Please note: Holiday hours may vary. We will post any special hours/closings on our website and social media.
Yes! When choosing your shipping method during the checkout process, you can select “pick up in-store”, “express shipping”, or “in-home delivery” for each item in your order.
You don’t have to call ahead when picking up your furniture. Once you receive notification that the furniture has arrived, you can come to the Pickups Department located on the backside of our facility. However, if you do call ahead, they can start getting your order ready for pick up before you get there to expedite the process.
Bring a photo I.D. and your order number when you come to pick up your furniture.
Yes, anyone can pick up the order. They just need to have proof of ID and the order number.
You can pick up your order at a time that works best for you once you have received an email that your order is ready for pickup. If the order has been at our facility for three months, you will be called to verify that you still plan on picking up your order.